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Support Administrator

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  • Tonbridge
  • Posted 28th Sep 2010
  • Posted by: Beacon Plus (UK)
  • Salary: £12,642
  • Job Type: Permanent
  • Reference:
  • This job has been viewed 9 times since it was posted.

Job Description

Based in Tonbridge, Kent, this major Motor Insurance company require experienced, tenacious and organised Administrators to join their busy and friendly team.

Qualifications: Good secondary qualifications required, with passes in Maths & English grade C or above.

Skills required:

  • €¢ Well organised with excellent administration skills and a good eye for detail.

  • €¢ Excellent IT skills; good knowledge of Excel, Word, Microsoft Outlook.

  • €¢ Good keyboard skills - fast and accurate.

  • €¢ Confident and pleasant telephone manner.

  • €¢ Quick learner

  • €¢ Excellent verbal and written communication skills.

  • €¢ Good Team Worker.

Key tasks

Reporting to and providing direct support for 1 to 3 Claims Advisers, the Case Support Assistant will be responsible for collating all relevant documents and data for each Motor Claim. The role is process driven, and will require excellent attention to detail, organisation and administration skills. The role will also involve the following:-

  • €¢ Opening and allocation of daily post.

  • €¢ Making calls to external providers to ensure information is received.

  • €¢ Issue of letters to external providers and customers as requested by file handler

  • €¢ Typing basic letters and e mails with the content provided by the FI or via agreed templates.

  • €¢ Regular Updates to external providers and customers as requested by file handler

  • €¢ Answering telephone calls.

  • €¢ Perform various other key administration tasks to support the Claims Adviser.

This is an excellent opportunity to join a forward thinking, local and friendly organisation that will offer excellent training and career progression.

Can all applicants please attach an up to date CV.

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